Warranty Policy

At EveryDaily, we build and source products designed to last. In addition to your non-excludable rights under the Australian Consumer Law (ACL), we provide a standard warranty on all our items to ensure you get full value from your purchase.

1. Summary of Warranty Coverage

Every product sold by EveryDaily is backed by a voluntary warranty period based on its category and purchase value:

  • Standard Goods (Under $250): Up to 12 Months coverage against manufacturing defects.

  • Mid-Tier Goods ($250 – $1,000): Up to 2 Years coverage.

  • Premium & High-Value Items ($1,000+): Up to 2.5 to 3 Years coverage depending on the product type (e.g., appliances or major electronics).

Note: Under Australian Consumer Law, if a high-value item experiences a major failure after the voluntary warranty period expires, you may still be entitled to a remedy based on the reasonable lifetime expectation of that product.

2. What Is Covered

Our warranty covers manufacturing faults, structural defects, and mechanical failures that occur during normal, intended household use.

If a failure occurs during your warranty window:

  • Minor Faults: EveryDaily will supply replacement parts, or offer a partial remedy at no extra charge.

  • Major Faults: You are entitled to a full replacement, store or refund in accordance with your ACL rights.

3. What Is Not Covered

This voluntary policy does not apply to:

  • Normal Wear & Tear: Fading, scratches, or natural degradation of materials over time.

  • Misuse & Accidents: Damage caused by drops, liquid exposure, improper assembly, lack of care, or failure to follow product instructions.

  • Commercial Use: Products used for commercial, industrial, or rental purposes (unless specifically rated for commercial use).

  • Unauthorized Alterations: Items repaired or modified by an unauthorized third party.

4. How to Make a Claim

Making a warranty claim is quick and simple:

  1. Get in Touch: Email our support team at hello@everydaily.com.au with your order number, receipt, or proof of purchase.

  2. Describe the Issue: Include a brief description along with clear photos or a short video showing the issue.

  3. Assessment & Resolution: Our team will review your claim and guide you through returning the item, receiving replacement parts, or arranging a full unit replacement.