Last updated: August 2026
At EveryDaily, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy outlines how EveryDaily ("we", "us", "our") collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
1. What Information We Collect
We only collect personal information that is reasonably necessary to provide our products and services to you. This includes:
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Contact Information: Full name, shipping address, billing address, email address, and phone number.
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Order & Payment Details: Items purchased, transaction history, and payment details (processed securely through certified third-party payment gateways; EveryDaily does not store complete credit card details).
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Account Information: Username, password, and preferences if you create an EveryDaily account.
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Technical & Usage Data: IP address, browser type, device information, and browsing activity on our website collected via cookies and tracking technologies.
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Customer Support Interactions: Communications, feedback, or warranty inquiries sent to our customer care team.
2. How We Collect Personal Information
We collect personal information directly from you when you:
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Place an order or browse our online store.
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Register for an account or subscribe to our mailing lists.
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Submit a warranty claim, return request, or customer service inquiry.
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Interact with us on social media or participate in surveys/promotions.
3. Why We Collect and Use Your Information
We collect and use your personal information for the following primary purposes:
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Order Fulfillment: Processing payments, shipping purchases, and providing tracking updates.
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Customer Support: Managing warranty claims, return requests, and general product inquiries.
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Marketing Communications: Sending promotional material, updates, and exclusive offers (only if you have opted in, and you may unsubscribe at any time).
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Website Improvement: Analyzing website performance to improve user experience and product offerings.
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Legal Compliance: Fulfilling our obligations under Australian tax, trade, and consumer laws.
4. How We Share & Disclose Information
EveryDaily does not sell or rent your personal information to third parties. We may disclose your information to trusted third-party service providers solely to perform necessary operations on our behalf, including:
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Logistics & Delivery: Freight and postal carriers (e.g., Australia Post, courier services) to deliver your orders.
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Payment Processors: Secure payment systems (e.g., Shopify Payments, Stripe, PayPal, Afterpay).
5. Data Security
We take data protection seriously and implement reasonable technical and organizational measures to protect your personal information against loss, unauthorized access, modification, or disclosure. Access to customer data is strictly limited to authorized personnel who require it to perform their operational duties.
6. Accessing and Correcting Your Information
You have the right to request access to the personal information EveryDaily holds about you, or to request that inaccurate or outdated information be updated.
To submit an access or correction request, please contact our team using the details in Section 8. We will process your request within a reasonable timeframe.
7. Complaints & Enquiries
If you have questions regarding this policy or believe EveryDaily has breached your privacy rights under the Privacy Act, please contact us. We will investigate your concern and respond as promptly as possible.
8. Contact Us
For any privacy-related queries, data requests, or complaints:
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Email: hello@everydaily.com.au